Shipping and return policies for osom-music
- Shipping Info
We ship Worldwide. All items are shipped from Cyprus by Cyprus Post within 1-7 business days, due to Corona virus situation we ship only by Registered service (Tracking ID provided). Also, Cyprus post is not operated at all with some number of countries, and we currently forced to rise the Shipping costs to provide DHL Express service - the only option to deliver, for example, to Canada, Australia and Oceania and India. We are apologies for this and will check current situation weekly - if Cyprus post will start operate again with these countries - we would be happy to use it and downgrade the Shipping fee..
Estimated Time of Arrival (Approximate):
USA: 15-25 DAYS
EU: 7-20 DAYS
UK: 7-18 DAYS
DHL Express: 2-4 DAYS
Rest of the World: Depend of the country destination: 7-40 DAYS
Please, be patient, some slight delays may occurs due of the global World situation.. All parcels are trackable, but in the situation then post lost a parcel (which happen usually very rare) we will fully refund your expenses.
PS: If you want express shipping for EU/UK/USA, please contact us before placing an order!
- Return Policy
If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. Once you start a return, the seller has 5 business days to resolve your issue. The seller may contact you to make other arrangements, such as returning the item to their store or reimbursing you for return shipping.